Position:  Front Desk Administrator

Setting:  Outpatient Physical Therapy Clinic

Location:  Southeastern Physical Therapy Black Mountain

Availability:  Full-time

Sign-On Bonus: $500.00

Annual Incentive Bonus: $7,200.00

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.

Delivering clinical excellence for over 20 years.  

SEPT Physical Therapy is a physical therapist-owned practice that has been providing exceptional physical therapy services in the beautiful mountains of Western North Carolina since 1999. We have 8 private-practice clinics and manage 4 contract satellite outpatient clinics. 

We work together.  

We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your skills with, we would love to support you. 

Our patients are what drives us.  

We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment. 

The Front Desk Admin is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping. We are seeking an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to support patients, answer their questions, and lead them in directions to solve issues they may have is essential.

Essential Job Functions:

• Must have exceptional oral and written communication skills
• Must be able to demonstrate excellent customer service skills
• Able to demonstrate excellent phone etiquette
• Able to work independently and take initiative
• Must be able to manage time
• Requires the ability to multitask
• Should be a good person and fun to be around
• Must be able to work some evenings
• Proficient computer skills and typing skills and software knowledge

Benefits for Full-Time Employees include but are not limited to: 

• Medical/Dental/Vision insurance  
• 401K with 50% employer match up to 6% per check 
• Paid holidays 
• Paid time off  
• Company-paid employee life insurance  
• Voluntary life insurance options 
• Short and long-term disability options 
• Employee assistance program (including mental health services) 

Requirements:

• Medical front desk knowledge is preferred but not required
• Must be outgoing, professional, and organized
• Must be available to work full time hours Monday-Friday